Privacy Policy
Last Updated: December 24, 2025 • 5 min read
At CareLogic, we take the privacy and security of your clinic and patient data extremely seriously. We believe that medical data belongs to the patient and the clinic, and our role is solely as a secure custodian.
1. Data Collection
We collect information necessary to provide the clinic management services. This includes:
- Clinic Details:Business name, address, tax identifiers, and contact details.
- Staff Accounts:Names, emails, and professional roles of users authorized by the clinic.
- Patient Records:Medical histories, vitals, prescriptions, and lab results entered by clinic staff.
- Usage Data:Anonymous technical information to help us improve the platform experience.
2. Data Usage
Your data is used exclusively for the following purposes:
- Providing and maintaining the CareLogic platform services.
- Automating insurance claims and billing processes on your behalf.
- Generating clinical and financial reports for your clinic management.
- Providing technical support and security updates.
"We never sell, rent, or trade patient or clinic data to third-party marketers or advertisers. Period."
3. Security
Security is not a feature; it is our foundation. We implement multi-layered protection:
Encryption
All data is encrypted at rest and in transit using industry-standard AES-256 and TLS protocols.
Isolation
Each clinic operates in a secure, isolated environment to prevent any possibility of data cross-talk.
Regular Audits
We conduct regular internal security audits and vulnerability assessments of our infrastructure.
Access Controls
Granular permission systems ensure only staff explicitly authorized by you can see sensitive data.
5. Your Rights
You and your patients have the following rights regarding your data: